faq's

orders

HOW CAN I CHANGE OR CANCEL MY ORDER?

Hey fam! 🌟✨ If you need to make moves on your order, hit us up ASAP at skincare@forweirdos.com with the subject line "urgent." πŸ“§βš οΈ We're only vibing with order changes or cancels within the first 30 minutes of your buy, so we'll hustle to hook you up. Quick heads up, though: Subscriptions are like that VIP life, and once you're in, you're in – no cancellations after the checkout groove. πŸš«πŸŽ‰ Manage your sub game in your account for all the future drops! πŸ”„πŸ’» Keep it real, and let's make those orders glow! πŸŒˆπŸ’–

HOW CAN I TRACK MY ORDER?

Peep your order vibes on your account page! πŸ•΅οΈβ€β™‚οΈπŸ“² Once your credit card gets that charge, deets will pop up. 🌐✨ And when your order is en route, we'll hit you up again. No account yet? No prob! πŸš€πŸ”’ Create one here, just match it with the checkout email, ya feel? πŸ“§πŸ€˜ #OrderStatus #StayInTheLoop

HOW CAN I CHANGE MY SUBSCRIPTION?

New to the squad? 🌟 No worries, just hit up our create-account vibes right here. ✨ Make sure it's the same email magic you used at checkout, keep it consistent! πŸ“§πŸ’» Slide into "manage subscriptions" for the real power moves – change up that delivery frequency, cancel, or bring that subscription back to life. Got questions or just wanna chat? πŸ€”πŸ“¬ Shoot us a message at skincare@forweirdos.com, and we've got your back! πŸ’¬πŸš€ #SubscriptionControl #HitUsUp

SHIT, I PUT THE WRONG ADDRESS!

Quick moves, weirdo! πŸš€β° If you need to tweak your order, shoot us an email at skincare@forweirdos.com within the first hour of your buy. πŸ“§πŸ‘€ Make that subject line scream "urgent" so we can spot you in the hustle! 🚨🌟 We'll do our best to switch things up before your goodies take off! πŸ“¦βœ¨ #OrderUrgency #WeirdoAssistance

healing hearts

WHAT'S A HEALING HEART PATCH?

This patch ain't your average acne sticker! πŸš€ Our hydrocolloid game is strong with 1.5% Salicylic acid and 1.5% Niacinamide, ready to tackle that pimple, cyst, ingrown hair, or dry patch! πŸ’₯✨ It's not just about the zap – we're on a mission to renew that skin and dial down the redness too. πŸ”πŸ› οΈ Say bye-bye to the blemish, hello to the glow! πŸŒŸπŸ‘‹ #SkincareMagic #PatchPerfection

WHAT'S SALICYLIC ACID?

Salicylic acid, the MVP for acne, works its magic by calming down the swell and zapping the redness. πŸš€πŸ” It's like the ultimate unclogger, opening up blocked pores and giving pimples the shrink they deserve! ✨ For other skin dramas, it's a softener and loosener, making dry, scaly, or thickened skin do a graceful exit – either falling off or getting easily removed. πŸŒŠπŸ§–β€β™€οΈβœŒοΈ Say hello to smoother vibes and bid farewell to those skin troubles! πŸ‘‹πŸŒˆ #SalicylicSuperhero #SkinSolutions

WHAT'S NIACINAMIDE?

Meet niacinamide, aka vitamin B3 – the squad member for your skin goals! πŸ’§πŸŒˆ This water-soluble hero teams up with your skin's natural vibes to visibly shrink those pores, tighten things up, and level up your skin tone. πŸš€βœ¨ But wait, there's more – it's on a mission to smooth out fine lines and wrinkles, kick dullness to the curb, and amp up that skin strength! πŸ’ͺ🌟 Get ready for the glow-up with niacinamide in the mix! βœ¨πŸ‘Š #NiacinamideMagic #SkinGoalsUnlocked

HOW DO I APPLY THEM?

Prep that canvas! 🌟 Start with clean, dry skin and give it some love with a moisturize sesh. 🚿✨ Grab a patch with your weirdo's mini tweezer (or clean fingers if you're feeling low-key). Apply it to the prob area and gently press down for a solid 5 seconds. β°πŸ’– This step locks in the patch, making sure it vibes right and activates all those powerful ingredients. πŸ’ͺπŸ”₯ Get ready to glow, weirdo style! 🌈🀘 #PatchPerfection #WeirdoGlowUp

HOW LONG DO I USE THE PATCH FOR?

Keep it chill, fam – 6-8 hours is the sweet spot for max effectiveness. β°πŸ’― But don't push it past 10 hours, we're all about that balance! βš–οΈβœŒοΈ Let the magic work its vibe, then give your skin a breather. Then repeat! 🌬️🌟 #TimeToUnplug #MagicInModeration

IS IT OK FOR MY SENSITIVE SKIN?

Caution for the sensitive souls out there – Salicylic Acid's deep pore mission might be a bit much for delicate skin vibes. 🧴😬 Dryness and irritation might be the drama, but hey, it's a case-by-case thing. πŸ€·β€β™€οΈπŸŒˆ Before you dive in, do yourself a solid and go for a patch test. Better safe than sorry, right? πŸš¨πŸ‘©β€πŸ”¬ #SensitiveSkinCautions #PatchTestWisdom

shipping

WHERE DO YOU SHIP TO?

Worldwide vibes, fam! 🌎✈️ Currently shipping to US, Canada, Australia, Hong Kong, Japan, New Zealand, Singapore, South Korea, China, and a bunch more places that know what's up*. 🌐🌟 If your spot isn't on the list, hit us up! πŸ“¬πŸ€˜ Slide into our DMs via the contact form or chat – we're all ears. πŸ—£οΈπŸ’¬ Let's make it happen wherever you are! πŸŒπŸš€ #GlobalShippingGoals #WhereToNext

*US, Canada, Australia, Hong Kong, Japan, New Zealand, Singapore, South Korea, China, India, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Greece, Brazil, Colombia, Ecuador, Peru and Mexico.

HOW LONG DO YOU TAKE TO SHIP OUT MY ORDER?

Quick moves, squad! πŸš€βœ¨ We hustle to ship out all orders within 2-3 business days. β³πŸ’Ό Fast and furious, because we know you're eager to get your hands on the goods! πŸ“¦πŸŒŸ #ShippingSpeedsters #OrderReadyToRoll

HOW DO YOU SHIP MY ORDER?

We've got the shipping game on lock! 🌐✈️ Depending on where the magic is happening, we ship all orders with the tag team of Canada Post, USPS or UPS. πŸššπŸ“¦ Wherever your item's chilling, we've got the perfect ride for it. πŸŒπŸ’¨ #ShippingTeamSwitch #PostalPartnership

returns & exchanges

WHAT'S YOUR REFUND POLICY?

Real talk, weirdo fam! πŸš«πŸ”„ Once those goodies are cracked open or used, no refunds – unless they're playing faulty or not what you ordered. πŸ›οΈβœ¨ Shipping costs? On you, and sorry, non-refundable! 🌐🚒 

Faulty business or mix-up? We got you. πŸ€πŸ’” Declare it within 15 days of grabbing those goods, and you can pick between a replacement or a refund dance. πŸ’ƒπŸ” Hit us up at skincare@forweirdos.com if you're in a pickle – we're here to untangle it! πŸ“§πŸŒˆ #NoRefundsNoExchanges #WeirdoSupport

HOW LONG DOES IT TAKE TO GET. REFUND?

Dolla, dolla bills coming back to you! πŸ’ΈπŸ’Ό Expect that refund magic to hit your account like lightning – give it between five and ten business days. βš‘πŸ’° Time to watch those $$$ roll back in! πŸ”„πŸŒŸ #RefundRollIn #MoneyMoves

WHEN SHOULD I REPORT AN ISSUE?

Oh no, order troubles? πŸ€―πŸ“¦ We got your back, but you gotta spill the tea within 15 days of getting your goodies – whether it's MIA, damaged, playing hide and seek, or on an unexpected adventure. πŸ•΅οΈβ€β™€οΈπŸ•΅οΈβ€β™‚οΈ Shoot us an email at skincare@forweirdos.com, and let's get this sorted! πŸ“§πŸŒˆ #OrderIssuesSolved #WeirdosSupport

I GOT THE WRONG THING, WHAT DO I DO NOW?

Oops, weirdo mix-up? No worries! πŸ€·β€β™€οΈπŸ€·β€β™‚οΈ Give us the deets ASAP, and we'll slide the correct Weirdos magic your way, no shipping charges – our treat! πŸŽ‰πŸ“¦ Let's get you the right vibes in record time! πŸš€βœ¨ #WeirdoMixUpFixUp #ShippingOnUs

sustainability

WHAT IS YOUR SUSTAINABILITY PROMISE?

We're all about that conscious hustle! πŸŒπŸ’š Every decision we make, from ingredients to shipping, gets the eco love. πŸŒ±β™»οΈ Small batches, big impact – we whip up our goodies in tiny quantities to cut down on waste. πŸŒΏπŸ“¦ And check this, we sail our products by boat, slashing carbon emissions by a whopping 95%! βš“οΈπŸŒŠ 

Here's the lowdown on the good stuff: 
  • Clean skincare vibes: No parabens, sulfates, phthalates, or other nasties.
  • Cruelty-free and vegan – because kindness matters. 🐰🌱 
  • Packaging game strong: Compostable or recyclable, FSC-certified paper, and our eco mirror case? One recycled plastic bottle reborn!  

Join the movement – conscious choices, big impact. βœŠπŸ’™ #EcoChamps #ConsciousLiving

ARE HEALING HEARTS SUSTAINABLE?

Eco-warrior alert! πŸŒΏπŸ’š We're doing our part – 95% of our packaging is either recyclable or compostable. πŸ”„β™»οΈ All our paper products? Printed on FSC certified recycled paper, because trees deserve love too. πŸŒ³πŸ’– 

For the green thumbs: 

Compostable vibes: Outer packaging (just snip off and ditch the elastic). 

Recyclable champs: Outer packaging (envelope or box), blister pouch, backing sheet, protective sheet. 

But, sorry patch, you go in the trash. πŸ—‘οΈβ™»οΈ Small sacrifices for a greener planet! 🌍🌈 #SustainableSquad #GreenPackagingLove

IS THE TRAVEL KIT SUSTAINABLE?

Eco-warrior alert! πŸŒΏπŸ’š We're doing our part – 95% of our packaging is either recyclable or compostable. πŸ”„β™»οΈ All our paper products?

Printed on FSC certified recycled paper, because trees deserve love too. πŸŒ³πŸ’– 

For the green thumbs:

Compostable vibes: Outer packaging (just snip off and ditch the elastic). 

Recyclable champs: Outer packaging (envelope or box), blister pouch, backing sheet, protective sheet. 

But, sorry patch, you go in the trash. πŸ—‘οΈβ™»οΈ Small sacrifices for a greener planet! 🌍🌈 #SustainableSquad #GreenPackagingLove

IS YOUR PACKAGING SUSTAINABLE?

Eco-warrior alert! πŸŒΏπŸ’š We're doing our part – 95% of our packaging is either recyclable or compostable. πŸ”„β™»οΈ All our paper products? Printed on FSC certified recycled paper, because trees deserve love too. πŸŒ³πŸ’– 

For the green thumbs: 

Compostable vibes: outer packaging (envelope or box), e-commerce box, e-commerce mailer, zine,

Recyclable champs: outer packaging (envelope or box), blister pouch, backing sheet, protective sheet, tissue paper

#SustainableSquad #GreenPackagingLove
Weirdos_Logo-08_d5c884ba-8810-4e5d-b01e-93f3cf6bf31f